Frequent Ask Questions
Tong Lin Wood (M) Sdn.Bhd FAQs
Common Questions from Timber Traders, Manufacturers & Builders
Welcome to Tong Lin Wood (M) Sdn.Bhd’s kiln drying FAQs page. This page covers common questions from timber traders, manufacturers, and builders regarding our kiln drying services, sawn timber handling, moisture control, and export options.
Whether you need to dry rubber wood, dense tropical hardwoods, or send your own timber for processing, our facility in Muar, Malaysia, is ready to assist. Explore our answers below to learn more about our drying timeframes, chemical treatment, cutting services, and quality assurance practices.
1. What wood species do you handle for kiln drying?
We specialize in rubber wood and tropical hardwoods such as Keruing, Nyatoh, Kempas, Meranti, and more. If you require drying for other species, feel free to contact us — we may be able to accommodate your needs.
2. Can I send my own logs or timber for drying or cutting?
Yes, you’re welcome to send your own timber. We provide custom kiln drying and cutting services for logs or sawn timber supplied by local or overseas clients.
3. What is the average drying time for rubber wood?
Depending on thickness and moisture content, rubber wood generally takes 10–14 days in the kiln to reach optimal moisture levels for further processing.
4. Do you offer chemical preservation treatment for export purposes?
Yes, we provide chemical pressure treatment for pest prevention and fulfill export compliance.
5. Can you cut timber to specific sizes for furniture manufacturing?
Absolutely. We offer custom cutting based on your required dimensions — length, width, and thickness. Ideal for furniture producers or flooring manufacturers.
6. Do you accept export orders or overseas clients?
While we are based in Johor, Malaysia, we welcome inquiries from overseas. Our team can assist with drying, cutting, and preparing timber for export based on your specifications.
7. Is your drying process suitable for hardwood species with high density?
Yes, our team is experienced in drying dense hardwoods like Keruing and Kempas, using controlled cycles to minimize surface cracks and maintain internal quality.
8. What quality control measures do you apply during kiln drying?
Our kiln drying process is closely supervised by experienced staff. We monitor temperature, humidity, and drying cycles manually to ensure wood reaches optimal condition without cracks or warping.
9. What is your minimum order quantity (MOQ) for processing services?
We are flexible — for drying or cutting, small trial batches are accepted. For larger jobs, please contact us to discuss volume discounts.
10. Can you help recommend which timber treatment suits our product use?
Yes, we also offer timber consultation services. Let us know your end use (e.g. indoor furniture, outdoor decking, export to dry climates), and we’ll recommend suitable treatment and drying procedures.
